Shipping policy

Here at Melbourne Candle Co. we send most of our packages with Sendle. 

Sometimes some regional orders are sent via Australia Post, you will be notified via the shipping confirmation page if this is the case.

 Sendle is Australia’s first 100% carbon neutral delivery service and certified B Corporation.

​All packages come with automatic tracking, once your package has been sent you will get an email with the tracking number for your records, once they arrive are you house they will be left in a safe place if no one is home.

​All orders are covered for up to $100 in the case of your package being lost. If you would like to insure your order for more than this please contact us.

​At Melbourne Candle Co. all of our packages are sent using compostable bags, for larger orders they will be sent in boxes.

​Here is a little about the packing we use,

"Made from corn starch with a binding agent/resin added for flexibility. The best bit … it can be composted at home, when you’ve finished using it, just put your bag in with your food scraps and garden waste, and before you know it, worms will be eating me for breakfast. 

Better for the environment, better for our oceans, a better tomorrow"